Black Hills Concierge - Privacy Policy

Effective Date: July 20, 2023

Introduction

Welcome to Black Hills Concierge! At www.blackhillsconcierge.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this policy.

Information Collected:

Personal Information: We may collect personal information that you provide directly to us, including but not limited to your name, email address, phone number, postal address, and any other information you choose to provide when you sign up for our services or communicate with us.
Payment Information: When you make payments for our services, we may collect certain payment information, such as your credit card number, billing address, and other relevant financial information. Please note that we do not store your credit card information; it is securely handled by our payment processors.
Usage Information: We automatically collect certain information about how you interact with our website, including your IP address, browser type, operating system, pages viewed, links clicked, and the dates and times of your visits.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and improve our website's functionality. You can manage your cookie preferences through your web browser settings.

How Your Information Is Used

To Provide Services: We use your personal information to offer and fulfill the services you request from us. This includes managing appointments, making reservations, arranging transportation, and other concierge-related services.
Communication: We may use your contact information to respond to your inquiries, provide customer support, and send you important updates and service-related announcements.
Marketing: With your consent, we may use your email address to send promotional materials, newsletters, or special offers. You can opt-out of receiving such communications at any time.
Analytics: We use usage information and cookies to analyze trends, monitor the performance of our website, and gather demographic information about our users.

Data Sharing and Disclosure

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are obligated to maintain the confidentiality of your information and are restricted from using it for any other purpose.
Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot guarantee the security of your information, and you use our website and services at your own risk.

Your Choices and Rights

Access and Correction: You have the right to access and update your personal information. If you wish to review or correct any information you have provided to us, please contact deanna@blackhillsconcierge.com.
Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email or by contacting us directly.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact deanna@blackhillsconcierge.com.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Thank you for your interest in Black Hills Concierge, based out of Spearfish, South Dakota.